Security Built for Clinical Reality

SnapNotes was designed for environments where documentation may be reviewed, challenged, or relied upon later. Our security model prioritizes exposure reduction, clinician control, and auditability over buzzwords.

HIPAA-aligned architecture
Layered encryption
Full auditability

Security Without Shortcuts

Many platforms treat security as a feature to advertise. We treat it as a responsibility to uphold.

SnapNotes was not built by VC-backed growth hackers or “move fast” teams. It was built by clinicians and engineers who understand what happens when documentation is questioned, audited, or relied upon years later.

We avoid shortcuts that increase speed at the cost of exposure. We limit what data moves downstream. We design systems assuming scrutiny, not assuming trust.

If your notes matter later, how they are handled now matters.

Security & Data Protection

SnapNotes was built with the realities of clinical risk in mind. We do not treat security as a checklist or a marketing feature. Instead, we design systems that limit exposure, preserve clinician control, and support real-world scrutiny of clinical documentation.

Privacy-Preserving Processing

SnapNotes limits the amount of sensitive information that enters downstream systems. Before any AI-assisted processing occurs, session data is scrubbed and redacted at the boundary to remove or mask identifying details when possible.

This design reduces exposure by default and ensures that raw identifying information is not unnecessarily propagated through processing pipelines.

Data Encryption

All data handled by SnapNotes is encrypted in transit and at rest using modern, industry-standard cryptographic protocols. This protects clinical information as it moves through the system and while it resides on our infrastructure.

Encryption is enforced at multiple layers to prevent unauthorized access and to reduce the blast radius of any hypothetical compromise.

Secure Encrypted Servers

Clinical files are processed and stored on dedicated, encrypted servers. Storage volumes are protected using full-disk encryption, and access is restricted to only the services required for processing.

When a file is deleted, it is permanently removed using secure deletion practices designed to prevent recovery.

Layered File-Level Encryption

In addition to server-level protections, SnapNotes applies encryption at the individual file level. Each file is treated as an independent security boundary.

This layered approach ensures that even internal systems cannot access clinical content without deliberate, authenticated actions.

Auditability & Access Controls

SnapNotes maintains robust audit logs for system activity related to file handling and access-controlled operations. These logs support accountability, security review, and clinical due diligence when questions arise.

Clinical data remains encrypted and is not directly accessible to staff in plaintext without deliberate, logged procedures.

Secure AI Interface

AI-assisted processing occurs within isolated environments designed to limit scope and data retention. Raw session data is not used to train models, retained beyond processing, or shared across customers.

SnapNotes uses AI as a drafting assistant—not an autonomous decision-maker. Clinicians remain fully responsible for reviewing, editing, and finalizing all documentation.