SnapNotes
SnapNotes
We're thrilled to announce the most significant update to SnapNotes yet — reimagined from the ground up with your feedback and needs at the center of every decision.
Learn More See What's NewDear Colleagues,
SnapNotes began as a flash of inspiration—an idea I couldn't shake after a long day of sessions. I wanted to see if I could build something that truly served therapists. What started as a personal challenge quickly grew into a shared mission.
From the beginning, SnapNotes has aimed to do more than ease documentation. It's about changing our relationship to the work—making it more sustainable, while centering the values we care about most: security, autonomy, and accessibility. Every step forward is grounded in that purpose.
We are all incredibly delighted to introduce you to SnapNotes' next iteration. This isn't just an added feature or a visual redesign. This is a complete reimagining of SnapNotes, rebuilt from the ground up.
Your feedback and engagement made this possible. We've read every email you sent, copied down every idea and brainstormed how to fulfill every hope and dream you shared. Every piece of feedback directly influence this update.
The new SnapNotes is built to be better in every way. This involves technical specs, of course: enhanced security, faster performance, infrastructure to support more concurrent users and program demands. We also rebuilt the design itself from the ground up with a focus on your workflow, understanding of your challenges, and with the goal to help you keep doing what you do best.
We didn't just want to make incremental improvements. We wanted to create something truly transformative—a platform that feels like it was custom-built for you, because in many ways, it was.
Thank you for your continued trust, support, and inspiration. We're honored to be part of your practice and your clients' healing journeys.
With gratitude and excitement,
Allyn Latorre, LCSW
Founder & CEO, SnapNotes
Your insights drove every decision. Here's what guided our approach:
We read every email and treat each suggestion as an opportunity to serve you better. Our people‑first philosophy shapes every feature we launch.
Unlike generic documentation tools, SnapNotes is specifically designed for mental health workflows, with specialized templates, terminology, and features that reflect how you actually work.
We've strengthened our already robust security infrastructure to ensure your sensitive client data remains protected at every level, maintaining HIPAA compliance while enhancing usability.
This update represents our ongoing investment in the mental health community and our belief that better tools lead to better care outcomes for clients.
A quick look at the upgrades you'll notice on day one:
We've completely redesigned the user experience to be more intuitive, accessible, and efficient. Every screen, button, and interaction has been thoughtfully crafted to reduce cognitive load and make documentation feel effortless.
The new architecture delivers significantly faster load times, smoother interactions, and more responsive feedback—even during your busiest days with back-to-back sessions.
We've implemented state-of-the-art security measures including end-to-end encryption, advanced access controls, and comprehensive audit trails while maintaining full HIPAA compliance.
Creating, editing, and managing transcripts and notes is now more efficient with our newly designed dashboard.
We've developed a careful migration path to ensure your existing data, notes, and configurations transfer smoothly to the new platform with zero disruption to your practice.
This redesign is just the beginning. We're establishing a more responsive feedback loop and faster development cycle to continuously enhance your experience based on your ongoing input.
We are not just a platform; we aim to be a growing community of mental health professionals who share best practices, suggest improvements, and connect with colleagues who share your commitment to excellent care.
SnapNotes is just the beginning. What started as a transcription tool is evolving into something much more—a therapist-powered ecosystem of secure, intuitive, and deeply empathetic technologies. Our vision is rooted in listening: every insight, frustration, and dream you've shared shapes what we build next.
We believe the future of mental health tech belongs not to algorithms, but to clinicians. That's why we're committed to developing tools that stay in your hands—designed with security, transparency, and therapist-controlled infrastructure at their core.
This isn't just a product roadmap. It's a promise: that we'll keep building with you, for you, and alongside a growing movement of providers who know that better tools lead to better care.
This redesign is more than a technical update—it's a renewed commitment to the mental health community we proudly serve.
Explore the New SnapNotes